Corporate Services

Corporate Services supports the effective delivery of City services and programs. Key responsibilities include:

  • Coordinating the organization’s annual and long-term planning
  • Managing the City’s internal and external communications
  • Providing information and communications technology
  • Overseeing the programs and services that support the City’s human resources

Corporate Planning 

Key responsibilities include: 

  • Working with Council, staff and the public to establish the vision, mission and values for the community and City 
  • Developing the Strategic Plan, which guides all other long-range planning for the City 
  • Coordinating the annual business planning process, which sets out the organization’s goals, objectives and priorities 

Communications and Civic Engagement 

Key responsibilities include: 

  • Supporting effective internal and external communications, including advertising, marketing, media relations, community engagement and consultation, and strategic multi-media advice 
  • Managing the City website, social media channels and other digital communications tools, including content development and design 

Information and Communications Technology 

Key responsibilities include:

  • Managing and supporting the City’s information and communication technology
  • Planning for hardware and software needs
  • Supporting QNet, the City’s fibre optics network

Human Resources 

Key responsibilities include: 

  • Employee recruitment, selection and evaluation 
  • Labour relations and collective bargaining 
  • Staff training and development
  • Occupational health, safety and wellness